Coming Of Age Of ECMs

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Internal content, i.e. content that an enterprise generates daily, is the “boring” side of content. Businesses, whatever may be their size, generate volumes of data by way of documents like Word files, Excel sheets, presentations, images and videos; even customer feedback, across functions, forms, formats and channels. Then, with the digitization of data, it got complicated. This is why and how the enterprise content management (ECM) platform came into being.